Detail-oriented Bookkeeper and Accounting Specialist with over 13 years of experience maintaining full-cycle financial records, processing payroll, and delivering accurate financial reporting for multiple clients. Complemented by a strong background in medical front-office administration at leading healthcare centers in South Florida — including patient registration, insurance verification, and HIPAA-compliant record management. Known for meticulous attention to detail, outstanding organizational skills, and the ability to manage competing priorities with calm professionalism. Bilingual in English and Spanish, with a consistent track record of building trusted client relationships and keeping operations running with precision.
- Deliver exemplary front-desk patient experience: warmly greet and assist patients, manage high call volumes, schedule appointments, and conduct timely follow-up communications
- Register patients and accurately collect insurance details and personal information in full compliance with HIPAA regulations
- Verify insurance coverage and benefits, manage authorizations, and coordinate clearly with patients and clinical staff
- Provide comprehensive administrative support to medical staff, maintaining and updating patient records within EHR systems
- Manage incoming and outgoing correspondence (mail, email, fax) and maintain an organized, welcoming reception environment
- Actively participate in staff meetings and training sessions; perform broad administrative duties as required
- Provided superior customer service by professionally greeting and assisting patients and their families in a busy medical environment
- Handled substantial call volumes, scheduled appointments, and confirmed patient visits with consistent accuracy
- Registered patients and collected necessary insurance and personal information, maintaining strict HIPAA compliance throughout
- Supported medical staff with administrative tasks, updated patient records, and verified insurance details
- Managed mail, emails, and faxes efficiently while maintaining a clean, organized, and welcoming reception area
- Maintained accurate financial records for multiple clients over 13 years, including general ledger management, accounts payable/receivable, and monthly reconciliations
- Processed full-cycle payroll ensuring timely, accurate payments and compliance with federal and state regulations
- Prepared comprehensive financial statements, balance sheets, and income reports for client review and tax filing purposes
- Coordinated multiple concurrent accounting projects with detailed, precise financial reporting delivered on schedule
- Generated and reviewed invoices, receipts, and financial reports — identifying discrepancies and correcting errors to maintain financial integrity
- Reconciled bank statements, assisted with tax filings, and maintained effective communication with clients, vendors, and financial institutions
- Developed and maintained trusted long-term client relationships built on reliability, accuracy, and strict confidentiality