Profile
Medical front desk receptionist with experience since 2021 supporting patient registration, appointment scheduling, insurance eligibility, referrals, and patient inquiries. Experienced in busy phone environments, accurate records, and confidential handling of patient information under HIPAA. Brings 13 years of prior bookkeeping experience and careful attention to detail.
Professional Experience
Front Desk Receptionist
CME Centers of Medical Excellence · Homestead, FL
April 2023 – Present
- Greet and register patients, update demographic and insurance information, and maintain accurate patient records in MDVita
- Schedule and confirm appointments, manage high call volumes, and follow up with patients by phone and email
- Verify insurance coverage and eligibility, coordinate referrals, and direct patient questions to the appropriate staff
- Support medical staff with correspondence and administrative tasks while protecting patient information under HIPAA
Front Desk Receptionist
Century Medical Center · Homestead, FL
June 2021 – April 2023
- Welcomed patients and families, scheduled appointments, confirmed visits, and handled incoming calls
- Registered patients, collected insurance and personal information, and updated records using MDFlow
- Verified insurance details and supported staff with email, mail, faxes, and patient communications while maintaining confidentiality
Accounting Clerk
Melendez Vega · Miami, FL
February 2008 – June 2021
- Maintained financial records, entered transactions, reconciled accounts, and prepared reports and invoices with attention to accuracy and deadlines
- Processed bookkeeping and payroll tasks; communicated with clients, vendors, and financial institutions while safeguarding confidential information